Privacy Policy

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Privacy Policy

BeyondBorder Tours (ABN 79629818579)

At BeyondBorder Tours, your privacy is our priority. We are committed to maintaining the trust and confidence of all users of our website. As an affiliate-based travel information platform, we connect users with trusted third-party travel providers—but we do not directly collect payments or book services ourselves.

This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Our Role as an Affiliate Platform
  • We operate as a referral and content platform, promoting travel-related products and services from our affiliate partners such as economybooking.com, trip.com, localrent.com, Tiqets, and others.
  • Any personal information you provide while booking services via third-party links on our website is governed by the privacy policies of those respective platforms. We encourage you to review their policies before sharing your data.
2. What Information We Collect
  • We collect minimal information required for communication or newsletter subscriptions through our website. This may include:
    • Name
    • Email address
    • General inquiry or feedback details
  • We do not collect payment details, booking confirmations, or sensitive identity documents. All such data is handled solely by the third-party providers you engage with.
3. How We Collect Information
  • You may provide us personal information:
    • When subscribing to newsletters or updates
    • When contacting us by email or contact forms
    • When you voluntarily provide feedback
  • If you provide information on behalf of others (e.g., booking travel for family), you represent that you have their permission to do so and that they are aware of this policy.
4. Use of Information
  • We use your personal data only to:
    • Respond to your inquiries
    • Send travel news, promotions, or updates (if you opt in)
    • Improve our website and user experience through non-identifiable analytics
  • You can unsubscribe from marketing communications at any time via the unsubscribe link in our emails.
5. Ad Choices & Interest-Based Advertising

We and our partners may customize ads based on your browsing activity. You can opt out at any time:

On mobile devices, download the AppChoices app (available for iOS and Android):

Please note: opting out applies only to the browser or device youre using. If you clear cookies or switch devices, youll need to reset your preferences. You may still see ads, but they may not be personalized to your interests.

6. Cookies and Web Analytics
  • We use cookies to enhance your experience. Cookies are small data files stored on your browser that help remember your preferences and improve website performance.
  • Types of cookies used:
    • Essential functionality (e.g., navigation, session management)
    • Performance tracking (e.g., page views, time spent)
    • Consent tracking (e.g., cookie agreement popups)
  • You may disable cookies through your browser settings, though this may limit site functionality.
7. Third-Party Links and Services
  • Our website contains links to third-party travel providers. Once you leave our platform:
    • You are subject to their privacy policies
    • We are not responsible for the content or data practices of those websites
  • We advise reviewing the privacy policy of any travel service provider before sharing personal data.
8. Data Sharing and Disclosure
  • We do not sell, rent, or trade your personal information. We may disclose information only:
    • When required by law or regulatory bodies
    • With your explicit consent
    • To service providers who assist us in operating our website (e.g., hosting providers)
  • All third-party services used by us are contractually obligated to uphold confidentiality and data protection standards.
9. Data Storage and Protection
  • We store personal information securely using industry-standard systems and restrict access to authorized personnel only.
  • While we strive to safeguard all data, we cannot guarantee security during online transmission. Users share information at their own risk.
10. International Data Transfers
  • In cases where third-party providers operate internationally, your data may be transferred outside of Australia.
  • While we have no control over how these providers manage your data, we aim to work only with reputable affiliates and advise reviewing their privacy standards.
11. Access and Correction of Personal Information
  • You may request access to the personal information we hold about you.
  • You may also ask us to correct any inaccuracies. These requests will be handled promptly and at no charge.
  • To request access or corrections, please contact us at:
    • 📧 info@voyage-portal.com
12. Updates to This Privacy Policy
  • This Privacy Policy may be updated periodically to reflect changes in law or services.
  • The latest version will always be available on our website.
  • Continued use of our site following any update constitutes your acceptance of the revised policy.
13. Privacy Complaints

If you have concerns about how we handle your personal information, we encourage you to reach out to our Privacy Officer using the contact details provided below.

Every complaint will be carefully reviewed, and we will get back to you as quickly as possible. To protect your information, we may need to verify your identity before proceeding. Where a concern is found to be valid, we will take appropriate steps to resolve it. This may include updating our policies and procedures to ensure we continue to deliver the highest standards of service, care, and compliance.

If you feel your issue has not been fully resolved, you also have the right to escalate your complaint to the Office of the Australian Information Commissioner (OAIC). For further guidance, you can contact the OAIC on 1300 363 992 or visit their website at www.oaic.gov.au.

14. Opting Out of Direct Marketing

We respect your choices when it comes to communications. If you no longer wish to receive direct marketing from us, including messages we may send on behalf of our trusted partners, you can opt out at any time. Simply contact our Privacy Officer (see details below) or use the unsubscribe link provided in our emails.

You may also opt out of certain targeted advertising by clicking HERE. Please note that opting out may not remove all advertising; you may still see general or non-targeted ads from us or other providers.

15. Contacting Our Privacy Officer

If you would like to make a privacy-related complaint, access the personal information we hold about you, or request corrections or updates, our Privacy Officer is here to help. You can reach them using the following contact details:

Email: info@voyage-portal.com
Address: Privacy Officer
BeyondBorder Tours
PO BOX 494 Toongabbie NSW 2146